OVHcloud provides everything you need for a successful online project: dedicated servers, VPS, public and private cloud environments, big data, and more. On our test PC, for example, expanding the Monitors section of Device Manager only told us about the driver we were using ('Generic PnP Monitor'). HWiNFO managed to tell us the monitor name, serial number, date of manufacture, horizontal and vertical frequencies, supported video modes, and much more (28 items in total).
Each support level is designed to meet different requirements.
OVHcloud proactively monitors its own IT infrastructures, which means that we carry out interventions in our datacentres 24/7. In addition we offer various levels of support.
If you experience an incident, there are several ways that you can contact customer support: telephone, live chat (coming soon) and email. Do you need to contact our specialists directly, to help you configure and use our solutions? Discover what each level of support offers, and choose the one most suited to you.
Within the scope of OVHcloud responsibility | Outside the scope of OVHcloud responsibility |
OVHcloud equipment management | ✔ |
OVHcloud network management | ✔ |
OVHcloud maintenance operations | ✔ |
Resolution of problems linked to OVHcloud server updates | ✔ |
Resolution of problems linked to the functioning of OVHcloud services | ✔ |
Resolution of problems linked to the functioning of the OVH Control Panel or OVH APIs | ✔ |
Code development | ✔ |
Maintenance, unblocking, outages and support for software not developed by OVHcloud | ✔ |
Webmastering, source code, development or website updates | ✔ |
Management of distributions and customised operating systems | ✔ |
System administration | ✔ |
Management of databases | ✔ |
Customisation of OVH APIs | ✔ |
Management and maintenance of non-OVHcloud equipment and network | ✔ Formally known as Youpax, Pax was founded by Robert McClelland 7 years ago, who is continuing to provide an alternative tweaked driver to the Official driver released by Creative. Why should I install this Pax alternative? Formally known as Youpax, Pax was founded by Robert McClelland 6 years ago, who is continuing to provide an alternative tweaked driver to the Official driver released by Creative. PAX Awesome Sound Quality By Robert McClelland DVBLogic Syntek Semiconductor Princeton MUSILAND MUSILAND Electronic Silicon Integrated Systems(1.04.02) PEGATRON GROUP ZINWELL Silicon Integrated Systems(1.17.02) TelSignal Turtle Beach TBSDTV TECHNOLOGY Silicon Integrated Systems(1.07.04) Willing Diamond Multimedia Silicon Integrated Systems(1. Modded drivers based on the Creative Offical drivers. PAX PCIe Titanium Dvd Suite 2011 V1.00 Please test Drivers in it. Robert McClelland, Jan 4. Drivers pax by robert mcclelland mobile phones & portable devices installed. PAX drivers are official drivers modified and released by Robert McClelland on Hardware Heaven forums. They work great. There is a problem with the current Windows 8 drivers for Creative X-Fi cards. |
DNS management | ✔ |
SSH configuration: | ✔ |
Management of customer data (backups) | ✔ |
You can find the answers to your questions in the support centre.