Installation Steps |
Step 1: Obtain a CAC Reader |
Step 2:CAC Reader driver / Video |
Step 3:DoD Certificates |
Step 4:ActivClient |
Step 4a:Update ActivClient |
Step 5:IE adjustments/Video |
Log into a CAC enabled website now |
Page Quick Links: |
Firmware Update for SCR-331 |
Verify SmartCard Service started |
Start Smart Card Service PDFs |
Updating a CAC Driver |
Identiv's SCR3310v2.0 is a small and ergonomic USB smart card reader with backside mounting holes. Plug your CAC reader into your computer before proceeding Windows 10: Right click the Windows logo (lower left corner of your screen). Click System, select Device Manager link (upper left corner of the screen), scroll down to Smart card readers, select the little triangle next to it to open it up.
To Verify whether your driver did or did not install, follow these instructions:
Plug your CAC reader into your computer before proceeding
Windows 10: Right click the Windows logo (lower left corner of your screen). Click System, select Device Manager link (upper left corner of the screen), scroll down to Smart card readers, select the little triangle next to it to open it up. If your smart card reader is listed, go to the next step of installing the DoD certificates.
Windows 8.1: Right click Computer, select Properties, Device Manager link (upper left corner of the screen), scroll down to Smart card readers, select the little triangle next to it to open it up. If your smart card reader is listed, go to the next step of installing the DoD certificates. NOTE: If you don't see it, you can also click Start, In the Start Search line type in: devmgmt.msc. (For Windows 8.1 users, you'll right click Start).
If it did not install correctly.. Try this first: Go to Device Manager (Instructions are above), scroll down to Smart Card readers, right click the CAC reader that shows up below Smart Card Readers. It can also show up under unknown devices. Select Uninstall. It will give you a message. Once it is uninstalled, unplug the reader from your computer. Wait a few moments, then plug it back in. It 'should' start to install itself. If that doesn't work, keep reading for other ideas below.
IF you do not see Smart card readers when checking, THEN follow along with the steps below.
PROCEED TO STEP 3 ONCE YOU'VE COMPLETED YOUR VERIFICATION OR INSTALLATION
Unzipping - the driver
Windows 10 or 8.1 - Save the zip file to a location of your choosing. Once you have the zip file downloaded, open the zip file (Windows built in zipping program). Copy the folder inside to a new folder. It will unzip the contents, (this is the folder you will need when you are doing the steps below). You can also use the Extract All Files button (on the left under Folder Tasks, under File, Extract All). It will then ask where you want to save the file. I recommend placing a backslash ( ) at the end of the location on the screen.
WinZip- Use the Extract button. It will ask you where you want to save the extracted files to, I recommend your desktop. Click the desktop icon on the left. Push the little yellow folder in the upper right corner of this active window. It will prompt you for a name for the folder (type in CAC Driver). Hit OK, then select Extract (lower right corner of this window). You should now see your new folder on your desktop to open up. Keep this for a later step.
Updating the Driver - Example is for an SCR-331
Windows 10 & 8.1 - Right Click Computer, Select Properties
Click the Device Manager link (on the left side of your screen)
Select the triangle next to Smart Card Readers
Right click the SCRx31 USB Reader, select Update Driver software
Browse my computer.. Select Browse, then desktop (or wherever you made the folder)
NOTE: One person had to select 'Search automatically for updated driver software' (This is very rare)
Select the folder (if using the firmware update driver below, stop at the driver folder, do not 'dig' down to AND or Intel folders) and then OK. Next
Your driver will be installed.
FIRMWARE UPDATE for SCR-331 Reader
(Requires a physical Windows computer, Mac using Bootcamp, or TENS / LPS (see next sentence below). It will NOT work in virtual Windows (examples: VMware, Parallels, or Virtual box)).
Verify your firmware version before going through this process..
1. Go to Device Manager, type: device manager in the search box
2. Select the arrow next to Smart card readers
3. Right click on SCR33x USB Smart Card reader
4. Select Properties
5. Select Details (tab)
6. Select Hardware Ids
7. The number after &REV_ is your current firmware, if it is0525there is no need to update the firmware.
Intel based Macs can update the firmware using TENS / LPS (instructions on top of PDF page 37 (document page 34)) Video instructions
The firmware update 'should' fix the following problems:
A. Card reader is not recognized
B. Shows up as 'STCII Smart Card Reader'
C. Shows up as 'USB Smart Card Reader' (not necessarily a problem)
D. Does not read your 'Gemalto TOP DL GX4 144', 'Oberthur ID One 128 v5.5 Dual' CAC.
E. Does not read your CAC when using your Mac
NOTE: We are hearing Mac users having problems with the SCR-331 reader. A recommendation is to get a Mac compatible reader.
Installation Instructions:
1. Download update file |
2. Unzip the downloaded file (by Right-clicking and selecting Extract All) |
3. Update the driver present in the 'driver' folder (by following guidance above) |
4. Once the driver is updated, Run FWUPDATE.EXE (lightning bolt) in the 'app' folder to update the firmware. Select the default choices. |
5. Close all programs, restart your computer |
NOTE: If you computer fails to recognize the CAC reader driver, you may need to try a different computer to do the update.
Now your SCR-331 reader can be used with Windows 10 & 8.1, or Mac.
FIRMWARE UPDATE for SCR-3310 reader
(V1 ONLY (doesn't have V2 after SCR-3310 on the label))
(Requires a physical Windows computer, Mac using Bootcamp, or TENS / LPS (see next sentence below). It will NOT work in virtual Windows (examples: VMware, Parallels, or Virtual box)).Intel based Macs can update the firmware using TENS / LPS (instructions on PDF page 37 (document page 34)) Video instructions
NOTE: DO NOT use this update on a V2 reader. There is no firmware update for a V2 reader because it is already updated.
Click on FWUpdate.exe, this will update your firmware to version 5.26
CHECK SERVICES to make sure Smart Card is running
(This Video shows a very basic version on how to start the service (start at 44 seconds))
If your CAC reader is still not seen by ActivClient, make sure that the Smart Card service is running.
Here's how: Go to: Start, Search programs and files (in Windows 10 & 8.1), type: Services.msc Scroll down to Smart card, double click it and set it to automatic and click Start
If you are unable to start the service; It doesn't show up; ActivClient still says no reader attached; or it acknowledges you have a CAC in the reader (but you can't access it) follow these registry edits below.
Windows 10 & 8.1
Automated method (double click the .reg file inside the .zip folder)
Manual method for Windows 10 & 8.1, (mirror your registry settings to the PDF links below).
Anytime you make changes to the Registry it is a recommended you back it up first
If ActivClient still does not see the CAC reader, try these ideas (if they don't work, your only other option is reloading Windows onto your computer).
Please contact the sales and service provider in your geographic area to help you with your technical questions.
Click here to locate your Datacard sales and service representative.
For immediate assistance Datacard has Customer Support Centers that are available to serve customers in the Americas, EMEA, and Asia Pacific regions. We will be able to provide you with the authorized service provider nearest you.
Updated 4/29/2016
SHA-2 compliant driver supports the following operation systems (latest service pack recommended):
*Note: When installing the driver you may be prompted with a warning message, please accept and proceed
Tripath Technology Inc. (Nasdaq:TRPH), creators of Class-T(R) Advanced 1-bit Digital Amplifiers, announced today that Alcatel Shanghai Bell has chosen its TLD4012, Class-T(R) ADSL Line Driver for a 24-channel DSL line card for use in its central office DSLAM equipment. Shanghai Belling Co., Ltd., formerly known as Shanghai Belling Microelectronics Manufacturing Co., Ltd., was jointly established by Shanghai Instrument Bureau and Shanghai Bell in 1988. It is the first Sino-foreign joint venture in IC industry in China. Glassdoor gives you an inside look at what it's like to work at Shanghai Bell Language School, including salaries, reviews, office photos, and more. This is the Shanghai Bell Language School company profile. All content is posted anonymously by employees working at Shanghai Bell Language School. Drivers shanghai bell co.
Updated 4/29/2016
SHA-2 compliant driver supports the following operation systems (latest service pack recommended):
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*Note: When installing the driver you may be prompted with a warning message, please accept and proceed
<Updated 9/30/2014
This Firmware Update Program is an application used to update the firmware in SP, CP, SP Plus and CP Plus installed with one of the following Microsoft® operating systems:
The Firmware Update Program requires that the printer be installed with a Printer Driver installed on a supported 64-bit Windows operating system. Use this program, a firmware update with a .fls extension, and the Firmware Update instructions to update the printer's firmware.
Updated 2/23/2011
Datacard® desktop printers and supplies are going green! And at the same time we've updated our Intelligent Supplies Technology™ to enhance the performance of your supplies. In order for the new supplies to work in your existing Datacard desktop printer*, you will simply need to update your firmware.
Updated 4/29/2016
SHA-2 compliant, diagnostics for Card Printers can be used at the request of your service provider. Download the version of Diagnostics for Card Printers that matches the printer driver version. Diagnostics for Card Printers version 15.0 is for use with SP Plus Series card printers installed on the following Microsoft 32-bit operating systems:
Your service provider might ask you to use Diagnostics to fine-tune printer operations to your requirements, or to help identify whether the printer requires service. Use printer diagnostics only with the guidance of your service provider
Updated 4/29/2016
SHA-2 compliant diagnostics for Card Printers can be used at the request of your service provider. Download the version of Diagnostics for Card Printers that matches the printer driver version. Diagnostics for Card Printers version 15.0 is for use with SP Plus Series card printers installed on the following Microsoft 64-bit operating systems:
Your service provider might ask you to use Diagnostics to fine-tune printer operations to your requirements, or to help identify whether the printer requires service. Use printer diagnostics only with the guidance of your service provider
Updated 3/04/2011
This is the latest firmware for the newer style SCM SCR331-DI Smart Card reader. SCM's USB Firmware Update Utility is required to download this file to the SCM reader.
Updated 3/04/2011
This is the smartcard driver for the new SCM SCR331-DI Smart Card reader. The previous version of the smartcard driver for the old SCM SCR331-DI Smart Card reader cannot co-exist with the new version. The old version must be deleted before the new version can be installed. Refer to the smartcard manual for installation instructions to install the smartcard driver.
Updated 5/21/2010
Download, install, and use this utility when installing a Sony® FeliCa® reader in a Datacard printer. Use the utility to verify communication between the reader and the PC.
Updated 10/07/2008
This version of firmware makes the newer style SCM reader act like the older style reader when using a Mifare application which was previously created using the older style reader. The newer style SCM reader is Mifare compliant. As part of this, the authentication method for Mifare changed as well as how the sectors are read.
It is recommended that customers migrate their application to be Mifare compliant. This will make it much easier for application developers to manage multiple reader types in the future.
SCM's Developer's Kit document contains the contactless interface of the SCR331-DI to develop applications with contacless smartcards together with the SCR331-DI. The document can be obtained from SCM's website at http://www.scmmicro.com/support/pcs_downloads.php?lang=en
SCM's USB Firmware Update Utility is required to download this file to the SCM reader. This utility can also be obtained from SCM's website at http://www.scmmicro.com/support/pcs_downloads.php?lang=en
Updated 7/26/2012
This kit provides codes samples, libraries, and documentation to software developers for developing applications that work with SP Plus Series card printers or CP Plus Series card printers, or the SP Series (SN 00000 through 89999) card printers and CP Series card printers using the 12.x card printer driver (for 32 and 64 bit Windows Vista, Windows 7 and 32 bit Windows XP operating systems) through the printer driver and its API.
Updated 9/12/2014
Quick Install Guide, USB Connection • PVC Cards